Privacy Policy

Revised: September 2017

This Privacy Policy ( “Privacy Policy”) describes the type of information that Legacy Connect, Inc. (“Legacy Connect®”, “we”, “us”, or “our”) collects through your use of our websites and mobile apps, including,, and our ThatHelps app (together, the “Services”). This Privacy Policy does not apply to any third party website or service linked from our Services or recommended or referred by our Services or staff. Further, it does not apply to any other website or service operated by Legacy Connect®, or to any of our offline activities.

Collection of Information.
Legacy Connect® collects two different types of information through the Services: personally identifiable information and de-identified information.

Personally Identifiable Information.
“Personally identifiable information” is defined as any information collected and stored under your name. Legacy Connect® collects certain personally identifiable information (such as your first and last name, address, email address, and telephone number) when you engage in certain activities through the Services, including but not limited to, registering as a user, joining an online event, playing games in a contest, sponsoring a friend, making a donation to a nonprofit, requesting to link your account to a nonprofit, organizing an event on behalf of a nonprofit or cause, volunteering for an event sponsored by a nonprofit or cause, submitting content and/or posting content in discussion forums or other public areas, conducting search queries on or through our Services, filling out a survey, or sending us feedback. If you do not want us to collect this information, please do not provide the information. We may also collect information on how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some is voluntary. If you do not provide the mandatory data with respect to an activity, you will not be able to engage in that activity. You will have the option to receive additional communication from the nonprofit (referred to as “Causes”). If you don’t want to be contacted by the nonprofit, please be sure to check the appropriate boxes during the donation process on the Legacy Connect® website. We may also collect information about the Causes you are connected to and how you interact with them, such as the people you communicate or share with. We also collect contact information you provide if you upload, sync or import this information (i.e., any address book) from a device. We may also collect content and information that other people provide when they use our services including information about you, such as when they share a photo of you, send a message to you, or upload, sync or import your contact information.

Information We Automatically Collect from You When You Use the Services.
We automatically track certain de-identified and aggregate information about your use of the Services. This information includes:

  • The URL that you just came from (whether this URL is on our site or not) and which URL you go to next (whether this URL is on our site or not);
  • Your IP address;
  • Specific devise geographic locations, such as through GPS, Bluetooth, or WiFi signals;
  • Time stamping of when users login to the services and upload content;
  • Aspects such as the operating system, hardware version, device settings, file and software names and types, battery and signal strength, and device identifiers;
  • Connection information such as the name of your mobile operator of ISP, browser type, language and time zone, mobile phone number and IP address; and
  • Other information from or about the computers, phones or other devices.

We may provide this de-identified information in aggregate form to other parties or use it for our own promotions. Our use of this de-identified or aggregate information is not restricted in any way, so long as it remains in a form that is not linked to any personally identifiable information and does not identify any particular person.

The information we collect automatically is statistical data but we may maintain it or associate it with personally identifiable information we collect in other ways or receive from third parties. It may help to improve our Services and deliver a better and more personalized service, including by enabling us to

  • Estimate our audience size and usage patterns;
  • Store information about your preferences, allowing us to customize our Services according to your individual interests;
  • Speed up your searches; and
  • Recognize you when you return to our Services.

The technologies we use for this automatic data collection may include the use of “cookies” or “web beacons.” A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our website. Web beacons are web page elements that can recognize certain types of information on your computer or mobile device, such as the time and date you viewed a page, which emails are opened, which links are clicked, and similar information.

How We Use Information.
We use the personally identifiable information that you provide to operate our Services, to deliver and improve our services, to inform you about additional products or services that may be of interest to you, for marketing purposes, and for other internal purposes. We may use personally identifiable information to deliver information to you and to contact you regarding administrative notices. We may also use personally identifiable information to resolve disputes, troubleshoot problems and enforce our agreements, including our Terms of Use and this Privacy Policy.

The use of your personally identifiable information by our Service Partners is governed by the privacy policies of those Service Partners and is not under our control. Other third-party websites accessible through the Services have their own privacy policies and data collection practices, use and disclosure practices. We are not responsible for the policies or practices of any third parties. We make no warranties or representations whatsoever about such practices. You should contact these third parties directly if you have any questions about the use of the information that they collect.

Legacy Connect® may need to contact you for purposes other than the marketing or delivery of services, for example to provide notice about the status of the Services or the specific products or services you have requested. We also use this information as needed to enforce our Terms of Service and to prevent imminent harm to persons or property. You may not opt out of these kinds of non-commercial communications. We will post any updates or notices about material changes in our policies on collection and use of your personally identifiable information to this Privacy Policy page, our website’s homepage, our app’s settings page, and other places we deem appropriate for notifying our visitors and users of the changes.

How We Share Information.

Service Partners.
We may share certain personally identifiable information with Causes, and our corporate partners including your donation history, information about how you interact with the Services, and contact information. Legacy Connect® occasionally hires other companies (“Service Partners”) to provide limited services on our behalf, including answering customer questions about products or services, sending mail and email, and processing event registration. Legacy Connect® will provide these companies with only the information they need to deliver the service.

As required by Law or Court Order.
Legacy Connect® will disclose personally identifiable information when required by law, or if we have good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.

Public Content.
Public information is any information you share with a public audience, as well as information in your profile if your setting is not configured to “private” or content you share to another public forum. Public information is available to anyone on or off our Services and can be publicly viewed, such as through online search engines. In some cases, people you share and communicate with may download or re-share this content with others on and off our Services. When you comment on another person’s post or thank or share their content to other social media platforms or email, that person may share your comment. If their audiences are public, your comments will also be public. Other people may use our Services to share content about you with the audience they choose. For instance, people may share a photo of you, mention you in a post or share information about you that you shared with them.

Third-Party Analytics Providers.
We may also share your personally identifiable information with third parties who conduct marketing studies and data analytics. These third parties may combine your information with the information of other consumers for purposes of conducting these studies and/or analytics. For instance, we use the Google Analytics demographics and interest reporting features. These tools allow us to review anonymous data regarding the gender, age and interests of visitors, and adapt our content to better reflect their needs. Although this information is collected through your Google Ad Settings, it is not provided to us in a personally identifiable format. Nevertheless, you may opt out of the Google Analytics reporting features by following the instructions at this link:

Transfer or Assignment in Connection with Business Transfers or Bankruptcy.
In the event of a merger, acquisition, reorganization, bankruptcy or other sale of all or a portion of our assets, any user information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign your personally identifiable information and other information we have collected from users of the Services to third parties. Other than to the extent ordered by a bankruptcy or other court, or as otherwise agreed to by you, the use and disclosure of all transferred user information will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.


We take reasonable and appropriate precautions to protect personal information.
The confidentiality of any communication or material transmitted to or from Legacy Connect® via the Services or Legacy Connect® e-mail cannot be guaranteed. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personally identifiable information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. Legacy Connect® has no responsibility or liability for the security of information transmitted via the Internet.

In the event that we are required by law to inform you of any unauthorized access to your personally identifiable information, we may choose to notify you electronically, in writing, or by telephone.

“Do Not Track” Requests.

Your Internet browser and mobile device may allow you to adjust your browser settings so that “do not track” requests are sent to the websites you visit. We do not currently respond to “do not track” signals.

Your Consent and Notification of Changes.
By using our Services and providing information to Legacy Connect®, you consent to the collection and use of this information by Legacy Connect®. Legacy Connect® may modify this Privacy Policy from time to time. If we decide to make a material change in our Privacy Policy, we will post that change on this page to alert you about the change. Your continued use of a Service after the posting of changes to these terms will mean you accept these changes. In some cases, we may attempt to contact you through an email or other address you have provided to give you information and choices about our using your personally identifiable information in a manner different from that stated at the time of collection. In addition, if we make any material changes in our privacy practices that affect your personally identifiable information that is already stored in our database, we will apply those changes to that older personally identifiable information only with your consent or as otherwise permitted by law.

No Use by Children.
The Services are not intended for users younger than 13 years of age. We do not knowingly collect contact information from children under the age of 13 without verifiable parental consent. If we become aware that a visitor under the age of 13 has submitted personally identifiable information without verifiable parental consent, we will remove his or her information from our files.

Changing Your Information and Opting Out.
You may have the right to access the personally identifiable information which Legacy Connect® has collected about you. You may also have the right to modify any errors contained in that information. Please contact us for more details. Our Services provide visitors and users the opportunity to opt out of receiving commercial communications from us and our partners at the point where we request information about the visitor or user. In addition, you may unsubscribe or opt out of future communications from us.

Further Information about Legacy Connect® Privacy Policy and Practices.
This Privacy Policy applies to all visitors and users of our Services. We may delete any or all of your information at any time without notice to you for any reason or no reason, unless we are required by law to retain it.

How to Contact Us.
Should you have other questions or concerns about this Privacy Policy, please email us at